Welcome! We are a family owned and operated business that specializes in old-fashioned country style bedding, table linens and curtains.
We offer ready made products from several quality manufacturers, as well as a growing assortment of made to order items that are crafted right here in America. We are committed to serving our customers with integrity and a personal touch. General Shipping Info
1. Most items will ship out within 4 to 7 working days. Many items will ship out within 24-48 hours. Items which take longer will be noted in the product description. Since we do not stock all of the items on our website, your order may be shipped directly from the manufacturer. Therefore, there may occasionally be a delay in the shipment of your order that is out of our control. We will make every effort to keep you informed if we anticipate any delay in fulfilling your order. If you need to check on an order, please feel free to contact us for an update.
2. We ship most domestic orders FedEx Home Delivery (ground). However, we may use UPS instead if it will expedite your delivery. If you prefer one carrier over the other please note this in the comment section of your order. It is the policy of both FedEx and UPS to require a street address for delivery. FedEx and UPS do not to ship to P.O. boxes. If you need an order delivered to a P.O. box we will send the order via USPS.
3. We offer $10 flat rate ground shipping for all US orders. We regret that shipping charges are not refundable in the event of a return. Return Policy
1. We want you to be happy with your purchase. We offer a 30 day money back return policy, less original shipping charges. Returned merchandise must be in original condition and package for refund. Items which have been laundered are not eligible for refunds. Custom made items are not eligible for refunds (see #5 for more details).
2. Please contact us via phone or email for return authorization prior to sending your return. Please have your order number (if available) and a general description of the items you wish to return.
3. For your convenience, we will provide you with a pre-paid return shipping label when you contact us requesting a return authorization. Return shipping charges will be deducted from the amount of your refund according to the following schedule:
- Returned merchandise worth under $200= $10 return shipping charge deducted from your refund
- Returned merchandise worth $200- $500= $15 shipping charge deducted from your refund
- Returned merchandise work over $500- please contact us for a return shipping quote
4. If you prefer to ship your return using your own carrier, please contact us by phone or email to obtain a return authorization number prior to sending the return.
5. Please note-
Due to the custom nature of our Homespun Collection
and Solid Solutions Bedskirts
, we do not accept returns on these items except in cases of defective workmanship. We do offer free swatches of the fabric choices so you can verify colors before ordering. Thank you for your understanding.
6. Please allow up to 10 working days for your refund to be processed.
7. Please contact us as soon as your receive your order if you have damaged or defective items. These will be handled differently than a standard return.
8. If you are requesting an exchange rather than a refund, please let us know when your request the return authorization. This will expedite the processing of your exchange. If there is a price difference between the two items, we will either credit or charge the same credit card used for the original order. If you need to use a different payment method for any additional charges we will need to process the return as a refund rather than an exchange and begin again with a new order. Outbound shipping on exchanges will be charged the standard $10 flat rate. Out of Stock Items
We strive to keep our website current, but from time to time items may be on backorder or no longer available from the manufacturer. You will be notified by email as soon as possible if there is any problem with your order. If you are interested in an item which is pictured on the website, but you can not click "Add to Cart" that means the item is not currently available. You can email us and we will give you an idea of when it will be available. We are happy to take your name and email address and notify you when a backordered item becomes available. Payment Options
1. We accept credit card payment via Visa, Mastercard, Discover, and American Express. We also accept and recommend PayPal. PayPal is the most private way to shop online because your personal credit card information is known only to one business (PayPal)- even if you shop hundreds of stores.
2. We are located in Tennessee and must charge 9.25% sales tax on all orders from Tennessee.
We know it's hard to choose home decor products from the computer screen. That's why we offer free swatches of our products whenever possible. If you would like to receive a free swatch of a particular quilt or fabric, just email us and we'll be glad to send it! Our email address is easy to remember- firstname.lastname@example.org International Orders
Our website is set up to take orders from the US only, but we also take international orders via email. Just email us with your international order or inquiry, and we will give you a shipping quote. Please do NOT email credit card info, as this is not secure. We will send you an invoice via PayPal so you can make a secure payment for any international order. International orders will be shipped USPS Priority Mail International, which takes 6 to 10 working days. Please allow extra time for your international order to arrive due to possible delays in customs.
Please remember that all applicable duties and taxes will be the responsibility of the customer. We suggest that our international customers consult their local customs office prior to placing an order for an estimate of these charges. Special Requests
Our website is only the beginning of what we offer. As we said, we want to be your source for quality, old-fashioned country home decor. If you see something offered elsewhere and wonder if we could sell it for a better price, email us! We would be happy to check on it for you. We will try our best to earn your business. In addition to our fine country selections, we're always looking for new product lines to show our customers, so keep us updated if you have any ideas!
Need More Info?
Please feel free to contact us anytime at 800-905-9163 or email@retrobarn. We have also compiled a list of the most Frequently Asked Questions, divided up by subject: Thank you!
We know there are many options for shopping these days, and we appreciate your business. Please let us know if there is anything we can do to make your shopping experience more pleasant. We are a Christian, family-owned business and we are here to serve you.